Storman’s Online Move-Ins Process

Convert more leads into customers

Offering an end-to-end online move-in process at your self-storage facility is a great way to save yourself time, maximise your conversion rates, and make yourself more money. Whether you run your self-storage business remotely, or if you’re an onsite manager: Storman Move-ins not only lets you offers customers a seamless online experience, but also reduces your business risk by capturing and recording important information and customer ID. Best of all – unlike facilities who need new storers to come in-store to sign up, you can take on new customers at any time, on any day!
Want to see for yourself how Storman Move-Ins can help your storage facility save time and make money?
Irwell Self Storage
Complete automated end-to end process.
Storman Move-ins can take care of the whole process - from initial enquiry, to automatically collecting payment, to assigning and sending a gate access PIN.
Quick ways to verify customer identity.
Choose your verification method - either ask your customers for multiple photos of their ID OR quickly and easily integrate our ID partner APLYiD to automate this process for you!
Built-in SMS and email functionality.
Use Storman Cloud to email the signed contract to your new storer and easily SMS their PIN. No third-party apps or additional subscriptions required - it’s all ready to go within your Storman instance.
All correspondence in one place.
Store the completed signed contracts, emails and text messages against the storers record in Storman - giving you a complete and customer-centric view.

storman move-ins offers three ways for storage facilities to sign customers up online.

Storman takes the guesswork out of running your facility, providing you with seamless automation, intuitive management, and powerful integrations- so you can focus on growing your business, not manual admin. Choose and use the ways that work best for your business - choose one, two or all three of the options below;
Sign-up at home.
After communicating with a customer and vetting their exact needs, staff can create a reservation in Storman and send an email or SMS that contains the β€˜signup at home’ link.

When the customer clicks on this link they are taken to Storman Portal - our online signup process - their units are displayed and any details that have already been captured at the reservation stage are retrieved and displayed. The customer just fills in the blanks, reads and accepts the terms & conditions, and then e-signs on the screen!
Sign-up in store.
Storman Portal's signup process can be used on an iPad, tablet or dedicated computer at the front desk - this is a time saver and removes the need for double data entry (where the customer fills out paperwork, and you enter it into your storage management software). Once you understand their needs and have created a reservation - just give them an iPad and they can take care of the rest! Your agreement is created and stored in Storman Cloud automatically, and Storman can even automatically create and send your storer a gate access PIN.
Sign-up from your website.
You may choose to let customers sign up directly from your website - simply add a link to your online portal to your website’s menu! You can configure the system so that the customer must upload a photo of themselves and a copy of their ID with a manual approval process by staff, for security purposes. This is a popular option for automated or unmanned sites! As with all Storman Move-ins options, your agreement is created and stored in Storman Cloud automatically. Storman can also create and send your storer a gate access PIN - without you lifting a finger.

not sure which way is best for your self-storage facility?

If you’re not sure how to implement an online move-ins process at your self-storage facility, we’re happy to help! Let our team take you through Storman Cloud and Storman Move-Ins, with an online demonstration personalised to your storage facility’s needs.

Case Studies

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Your data held locally
Your data sovereignty is protected by local data protection laws. Have peace of mind knowing your data is safe and secure, backed up and hosted locally.
Accounting Exports
Storman Cloud can export your data to Xero, Sage, MYOB and Quickbooks.
Extensive Reports
Access a variety of reports covering debt management, occupancy, sales, marketing, key storage statistics, rent roll and revenue management.

Don’t just take our word for it!

All your questions answered here

What is Storman Software?
Storman Software is a cloud-based self-storage management platform designed to streamline operations for self-storage facilities. It offers features like online move-ins, reservations, automated billing, and comprehensive reporting tools. Trusted by operators across Australia, New Zealand, the UK, South Africa and the USA, Storman simplifies facility management with a user-friendly interface and robust support.
How can I access Storman Cloud?
You can access Storman Cloud through any modern web browser on your computer, tablet, or smartphone. Simply log in using your credentials at cloud.storman.com/login. There's no need for local software installation, making it convenient to manage your facility from anywhere.
Is there a mobile app for Storman?
Currently, Storman does not offer a dedicated mobile app. However, the Storman Cloud platform is fully responsive and optimised for mobile use, allowing you to manage your facility effectively from any device.
What support options are available?
Storman provides comprehensive support through its Support Portal where you can; submit and track support tickets, access a growing knowledge base with over 500 articles and videos and pay your Storman invoice online. Live chat support with a team member is available during business hours, and the portal is accessible 24/7. See our Contact Support page for more options!
Can I integrate Storman with my website?
Yes, Storman offers several integration options; Storman Embed Pages: Allows customers to reserve units, move in online, and make payments directly from your website. Storman API: Provides developer-friendly tools to integrate Storman with your existing website or third-party applications. These integrations help automate processes and enhance the customer experience.
What reporting capabilities does Storman offer?
Storman Cloud provides a comprehensive suite of reports, including; Occupancy and revenue statistics, Debt management and payment histories, Sales and marketing performance metrics, Accounting exports to Xero, Sage, MYOB, and QuickBooks. These reports are designed to help you monitor and optimise your facility's performance.
How do I get started with Storman?
Request a free demonstration to see the platform in action. Contact our sales team for personalised onboarding assistance. Visit https://storman.com to learn more and get started.
Is training available for new users?
Yes, Storman offers a variety of training resources, including; Introductory training videos, Step-by-step guides in the knowledge base, Webinars and live training sessions upon request. These resources are designed to help you and your team become proficient with the platform.
What security measures are in place to protect my data?
Data encryption during transmission and storage, regular backups to prevent data loss, compliance with industry standards and regulations. Your data is hosted in secure, locally managed data centers to ensure privacy and reliability.
How do I contact Storman for support or inquiries?
You can reach Storman through; The Support Portal (https://storman.com/support-portal/) for technical assistance. The Contact Us (https://storman.com/contact/) page for general inquiries. Direct email or phone support, depending on your region. Our team is ready to assist you with any questions or issues you may have.

Keen to have a peek at how Storman Cloud can help you grow your self storage business?