Technical Support
What can Storman Support help with?
Did you know?
You can access our Online Chat and Knowledge Base straight from Storman Cloud.
Chat is the fastest way to get help and we recommend this is where you start!
You’ll notice a grey ‘help’ icon on the bottom left of your screen when using Storman Cloud. This is connected to our Knowledge Base, and will give you suggestions on articles you can read, based on the pages and screens you are on throughout Storman Cloud. You can also opt to chat to us from this menu if you require more help and want a quick answer!
Our Locations
Australia / Asia
Australian Eastern Standard Time:
Monday to Friday: 8:00am – 3:00pm
Saturday: Site-down only
Sunday: Site-down only
*In the event of a weekend site-down, you will be asked to leave a voicemail. Our on-call team member will then call you back as soon as possible.
Storman is closed on public holidays.
New Zealand
New Zealand Time:
Monday to Friday: 8:00am – 3:00pm
Saturday: Site-down only
Sunday: Site-down only
Storman is closed on public holidays.
Australia
UK Greenwich Mean Time (GMT):
Monday to Friday: 8:00am – 5:00pm GMT
Saturday: Site-down only
Sunday: Site-down only
Oh, hello! You’ve stumbled across our Australasian website. We recommend heading over to our UK website by clicking here.
You can contact UK Support on +44 (0)1473 875014.
Storman is closed on public holidays.
