Contact Storman Support

AU Phone: 1300 669 020 (+61 7 3319 1522 internationally)
NZ Phone: +64 9 280 3393

(Select option 2, and have your site code ready. To find your site code in Storman Cloud, login and look at the bottom of the screen on the right hand corner to find your site code under My licence.)

Important: If your Support & Updates Subscription expires, access to the support portal and any online services such as Online Payments, Online Reservations, etc may cease automatically. If you subscribe to our software and let your payments lapse, it could stop working. Please ensure you make any renewal payments by the due date to retain access.

You can also contact Support by filling out the form on this page. A ticket will be created, and someone from our team will be in touch!

Support Operating Hours

Australia
Australian Eastern Standard Time:

Monday to Friday: 8:30am – 5:00pm
Saturday: 8:30am – 3:00pm
Sunday (Site-down only)*: 8:30am – 3:00pm

Australian Western Standard Time:

Monday to Friday: 8:30am – 3:00pm
Saturday: 8:30am – 1:00pm
Sunday (Site-down only)*: 8:30am – 1:00pm

*In the event of a Sunday site-down, you will be asked to leave a voicemail. Our on-call team member will then call you back as soon as possible.

Storman is closed on public holidays.

New Zealand
New Zealand Time:

Monday to Friday: 8:30am – 5:00pm
Saturday: 8:30am – 5:00pm
Sunday (Site-down only): 8:30am – 5:00pm

Storman is closed on public holidays.

United Kingdom

Oh, hello! You’ve stumbled across our Australasian website. We recommend heading over to our UK website by clicking here.

You can contact UK Support on +44 (0)1473 875014. Support is available from 8:30am – 5:00pm GMT, Monday to Friday.

Storman is closed on public holidays.

United States

Phone+1 951 900 3149 Support is available Monday to Friday 7:00am – 5:00pm, Eastern Daylight Time.

To request support, please fill out the form below.

Other Helpful Links & Resources:

What can Storman Support help with?

Storman’s technical support provides you with:

  • Technical phone and email support for your Storman Cloud and Storman One software.
  • Access to our comprehensive online support knowledge base full of how-to guides and handy tips!
  • Information on all the latest Storman Cloud product releases.
  • Subscription to our regular eNews and updates.