Australia
Phone: 1300 669 020 (+61 7 3319 1522 internationally)
- Australian Eastern Standard Time:
- Monday to Friday 8:30am – 5:00pm
- Saturday 8:30am – 2:00pm
- Sunday (Site-down only) 8:30am – 2:00pm
- Australian Western Standard Time:
- Monday to Friday 8:30am – 3:00pm
- Saturday 8:30am – 12:00pm
- Sunday (Site-down only) 8:30am – 12:00pm
New Zealand
Phone: +64 9 280 3393
- New Zealand Time:
- Monday to Friday 8:30am – 5:00pm
- Saturday 8:30am – 5:00pm
- Sunday (Site-down only) 8:30am – 5:00pm
United Kingdom
Phone support: +44 (0)1473 875014
-
- Support is available from 8:30am – 5:00pm, Monday to Friday
Latin America & Caribbean
Phone: +52 477 779 5936
United States
Phone: +1 951 900 3149
- Eastern Daylight Time:
- Monday to Friday 7:00am – 5:00pm
Submit a support request:
24/7 Support portal
- Storman Cloud help center
- Product release announcements
Lodge a support ticket
You can also lodge a Support Ticket online, any time.
Download TeamViewer
We use TeamViewer for remote support. You can download it here.
What is support?
Storman’s technical support provides you with:
- Technical phone and email support
- Access to our comprehensive online support knowledge base
- Access to the latest Storman product releases
- Daily & weekly database check-ups (for hosted customers)
- Access to free Storman Power Sessions
Important notes
- If your Support & updates subscription expires, access to the support portal and any online services such as Online Payments, Online Reservations, etc will cease automatically. As such, please ensure you make any renewal payments by the due date.
- If you subscribe to our software and let your payments lapse, it could stop working.
Public holiday notice
Closed on public holidays.
