Australia / Asia
Phone: 1300 669 020 (+61 7 3319 1522 internationally)
- Australian Eastern Standard Time:
- Monday to Friday 8:30am – 5:00pm
- Saturday 8:30am – 2:00pm
- Sunday (Site-down only) 8:30am – 2:00pm
- Australian Western Standard Time:
- Monday to Friday 8:30am – 3:00pm
- Saturday 8:30am – 12:00pm
- Sunday (Site-down only) 8:30am – 12:00pm
New Zealand
Phone: +64 9 280 3393
- New Zealand Time:
- Monday to Friday 8:30am – 5:00pm
- Saturday 8:30am – 5:00pm
- Sunday (Site-down only) 8:30am – 5:00pm
Europe / United Kingdom
Phone: +44 800 228 9784
- British Summer Time:
- Support is available from 8:30am – 5:00pm, Monday to Friday
Latin America & Caribbean
Phone: +52 477 779 5936
United States
Phone: +1 951 900 3149
- Eastern Daylight Time:
- Monday to Friday 7:00am – 12:00pm
Public Holiday Notice
Closed on public holidays.
Storman will be taking a short break over Easter. Please see our support hours below:
- Friday 19th April – CLOSED
- Saturday 20th April – OPEN for sitedowns only
- Sunday 21st April – OPEN for sitedowns only
- Monday 22nd April – CLOSED
24/7 Support Portal
Have you tried our online support portal? Access hundreds of how-to articles, movies, and more!
Lodge a Support Ticket
You can also lodge a Support Ticket online, any time.
Download TeamViewer
We use TeamViewer for remote support. You can download it here.
Latest Release Notes
Looking to see what new & exciting features our latest software releases contain? Just head over to our Release Notes page to find out more!
What is Support?
Storman’s technical support provides you with:
- Technical phone and email support
- Access to our comprehensive online knowledgebase
- Access to the latest Storman product releases
- Daily & weekly database check-ups (for hosted customers)
- Access to free Storman Power Sessions – our training webcasts
Important notes
- If your Support & Updates Subscription expires, access to the support portal and any online services such as Online Payments, Online Reservations, etc will cease automatically. As such, please ensure you make any renewal payments by the due date.
- If you subscribe to our software and let your payments lapse, it could stop working.
