Support

Australia

Phone: 1300 669 020 (+61 7 3319 1522 internationally)

  • Australian Eastern Standard Time:
    • Monday to Friday 8:30am – 5:00pm
    • Saturday 8:30am – 2:00pm
    • Sunday (Site-down only) 8:30am – 2:00pm
  • Australian Western Standard Time:
    • Monday to Friday 8:30am – 3:00pm
    • Saturday 8:30am – 12:00pm
    • Sunday (Site-down only) 8:30am – 12:00pm

New Zealand

Phone: +64 9 280 3393

  • New Zealand Time:
    • Monday to Friday 8:30am – 5:00pm
    • Saturday 8:30am – 5:00pm
    • Sunday (Site-down only) 8:30am – 5:00pm

United Kingdom

Phone support: +44 (0)1473 875014

    • Support is available from 8:30am – 5:00pm, Monday to Friday

Latin America & Caribbean

Phone: +52 477 779 5936

United States

Phone: +1 951 900 3149

  • Eastern Daylight Time:
    • Monday to Friday 7:00am – 5:00pm

Submit a support request:

Storman Software Support Services

24/7 Support portal

Lodge a support ticket

You can also lodge a Support Ticket online, any time.

Download TeamViewer

We use TeamViewer for remote support. You can download it here.

What is support?

Storman’s technical support provides you with:

Important notes

  • If your Support & updates subscription expires, access to the support portal and any online services such as Online Payments, Online Reservations, etc will cease automatically. As such, please ensure you make any renewal payments by the due date.
  • If you subscribe to our software and let your payments lapse, it could stop working.

Public holiday notice

Closed on public holidays.