Tag Archives: Posts by Andy

7 Reasons why self storage is a good idea

Let’s take a look at why people use self storage, and why it is a [...]

The best customers are those that do the selling for you

Those familiar with the Net Promoter Score (NPS) will know that there are three types [...]

Using Customer Journey Maps to Improve Experiences (Part 3)

Part 3: Prioritise, Implement & Test Now that we understand the importance of the customer [...]

Using Customer Journey Maps to Improve Experiences (Part 2)

Part 2: Creating Content and Driving Emotion Touchpoints and Content In Part 1 of this [...]

Why Your Business Should Invest in Digital Real Estate

Self storage industry valuer, Malcolm Collins, recently wrote about freehold property worth. In his piece, [...]

How Analysing Current Storers Can Help You Find Future Storers

As any self storage facility knows, current and past storers provide a wealth of information [...]

Marketing Strategies for the Self Storage Industry [Slide deck]

I recently had the pleasure of presenting at the Self Storage Association of Australasia’s (SSAA’s) [...]

Photos from the 2017 SSAA Networking Event – Auckland

Last Thursday brought together self storage association members and suppliers from the Auckland region for [...]

Think Outside the Box: 5 Ways to Create a Memorable Customer Experience in Self Storage

As someone who’s been in the self-storage industry for over a decade, I’ve seen vast [...]

5 Easy Ways to Build Business & Save Time with Storman

As we head into a new year, it’s always important to reflect on last year & [...]

New Marketing Ideas for your Self Storage Facility [Slide deck]

Introduction The owner of a small self storage facility needs to wear many hats – [...]

Photos from the 2016 SSAA Self Storage Convention & Tradeshow

Greetings everyone. I’m back in the office after a fantastic week in Melbourne with some of [...]