enews archive, News & Blogs

eNews – Volume 2 – April 2020

28
Apr

eNews Vol.2  April 2020 – Storman Software Pty Ltd

Contactless Operations

“Contactless move-ins” in Storman

We are all working in uncharted waters and self-storage operators along with most other businesses, are having to change the way they work and the way they interact with their customers.

One of the challenges self storage facilities face is to move-in a customer to their newly rented storage unit without being physically on site.

This article shows you how to use Storman to achieve a contactless move-in online.

Helping you navigate these uncertain times…

We’ve created a few “How to” articles that are not “business as usual” how to’s, because these times calls for more out of the box thinking.
 

How to setup a “payment holiday” in Storman Cloud

Setting up a payment holiday for customers in these unprecedented times is not “business as usual” at all.

How to setup re-payment plans in Storman Cloud

Once the payment holiday period has ended, you will want your customer to re-pay the overdue debt.

READ MORE

Only allow “essential service” customers access to your facility

You may need to ensure only “essential service” customers are allowed access to your facility. This article shows you how to set this up in your gate system and Storman Cloud.

How to stop collecting rent in Storman Cloud when a customer can’t move-out

We show you how to stop billing rent for customers that want to move-out, but are unable to do so due to circumstances beyond their control.

Waiving late fees in Storman Cloud

For a period of time, you may want to waive late fees for your customers. Please call Storman support and we can arrange to help you do this by:

  1. Removing the late fee from the notice plans you want them removed from.
  2. Alter the content of the notice plan as you require.

 

Storman Cloud News

There is new functionality in Storman Cloud that we think is going to make things even easier for you! Click the button below to take a look at a summary of some of these new feature
There’s no better time to get on the Cloud!

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Storman Cloud Logosupport@storman.com | accounts@storman.com | sales@storman.comPhone (AU): 1300 66 90 20 | Phone (NZ): 09 280 3393
Phone (UK): 0800 228 9784Storman customers can find solutions and the latest release notes in our knowledge base.