Let’s take a look at why people use self storage, and why it is a growing market. 1....
Marketing is an evolving beast - with new software tools, search engine algorithms and social media platforms to learn...
Those familiar with the Net Promoter Score (NPS) will know that there are three types of customers; Detractors, Passives...
Part 3: Prioritise, Implement & Test Now that we understand the importance of the customer journey and have mapped...
Part 2: Creating Content and Driving Emotion Touchpoints and Content In Part 1 of this series, we looked at...
A Customer Journey is the term given to the complete experience that a customer goes through when interacting with...
Most of the time, the ideas for my posts come from random moments of inspiration while waiting for something...
Self storage industry valuer, Malcolm Collins, recently wrote about freehold property worth. In his piece, Malcolm spoke of the...
As any self storage facility knows, current and past storers provide a wealth of information to you as part...
Last Thursday brought together self storage association members and suppliers from the Auckland region for yet another wonderful night...