Cam Visits Jim’s Self Storage

It’s always good to get out of the office and visit some of our wonderful [...]

SSAA Conference Wrap-Up!

With the Self Storage Association of Australasia (SSAA) Conference coming and going this year in [...]

Quick Wins for Your Self Storage Marketing

Marketing is an evolving beast - with new software tools, search engine algorithms and social [...]

The best customers are those that do the selling for you

Those familiar with the Net Promoter Score (NPS) will know that there are three types [...]

Congratulations SSAA Award Winners

Once again Storman had the privilege of being involved in this year’s Self Storage Association [...]

Photos from the 2018 Sunshine Coast SSAA Networking Dinner

I recently attended the SSAA’s (Self Storage Association of Australasia’s) networking event on the Sunshine Coast. It was [...]

Using Customer Journey Maps to Improve Experiences (Part 3)

Part 3: Prioritise, Implement & Test Now that we understand the importance of the customer [...]

Disruption & Self Storage

Disruption can be characterised as innovative new businesses sweeping away old ways of doing things. [...]

Using Customer Journey Maps to Improve Experiences (Part 2)

Part 2: Creating Content and Driving Emotion Touchpoints and Content In Part 1 of this [...]

Using Customer Journey Maps to Improve Experiences (Part 1)

A Customer Journey is the term given to the complete experience that a customer goes [...]